[2007-10-30] Asking for Help From Your Critics I'm still in the middle of reading Outside-in Software Development, which reminded me that one of the easiest ways to improve a software product is to involve customers who hate the one you sold them already. [2007-10-15] On Page Communication With Your Site Visitors Pays Off Yesterday I added a little something to my blog post that likely went unnoticed. [2007-10-01] Holiday Season Optimization Tips from Yahoo! That's right - the holiday season is merely months away, and smart website owners are already starting their optimization strategies.

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